Please see the tab to the right for the latest patient information relating to the closure of the practice.
OFFICIAL STATEMENT ON THE CLOSURE OF ABBOTSBURY ROAD SURGERY
Dorset Clinical Commissioning Group (CCG) has recently received formal notice from the GP partners at Abbotsbury Road Surgery in Weymouth of their decision to terminate their contract. This means that the practice will be closing on 31 March 2019.
What happens next?
Abbotsbury Road Surgery will continue to provide primary care services until the end of March 2019, at both the Abbotsbury Road and Chickerell sites. The GP practices in Weymouth and Portland are developing plans to ensure the continuity of primary care services. This means that patients do not need to register elsewhere immediately, and should remain registered with the practice, giving the locality the opportunity to formalise their plans which will ensure that patients have safe continuity of care. Weymouth and Portland GPs are very keen to engage with patients and staff at the practice as they develop their plans over coming weeks.
Each patient will receive a letter with more details in due course, and a comprehensive programme of patient engagement will follow.
The GP Partners at Abbotsbury Road Surgery said: ‘we are very sad to have had to make the decision to close the practice. With an ageing GP workforce and national shortage of GPs, we have been unable to recruit replacements for retiring GP Partners. We have therefore concluded that is it unsafe to continue to try to provide General Medical Services for our population of 9000 patients with a skeleton clinical staff without risking the health and safety of our patients and our staff.’
Dr Karen Kirkham, Locality Chair and Weymouth GP, said: "The partners at Abbotsbury Road Surgery have made the difficult decision to hand back their contract at the end of March 2019. This does not change the direction or plans that the locality has been developing, which are supported by all practices, to find solutions for a more resilient primary care within Weymouth and Portland, building on the many ideas that are already emerging.
Staff at Abbotsbury Road Surgery and the Chickerell branch site will be supported by the CCG and local practices. All of our primary care staff, clinical and non-clinical, are a hugely valuable resource, and the team at the practice will have a crucial role to play in the continuation of local services.
We have a great track record for working together across the Weymouth and Portland locality, and we will continue to provide the high quality general practice that has always been at the heart of all that we do."
If patients have any concerns or questions, they are encouraged to contact the CCG at email@example.com.
PLEASE NOTE WE DO NOT HAVE A LIFT at Abbotsbury Road Surgery. If you struggle with stairs and need to be seen in a downstairs room, please let reception know at the time of booking. This will NOT limit who you can see - all our clinical staff will come downstairs to see you.
Improved Access to General Practice Services
We are working to improve access to appointments for our patients, in particular at evenings and weekends. If you would like to be offered one of these appointments, please ask the reception staff. These appointments will be at Weymouth Community Hospital with local GPs, Nurse Practitioners and Practice Nurses.
Special messages for our Patients
NEW OPENING TIMES AT CHICKERELL SURGERY
Please note that from May 2017, Chickerell afternoon opening times will change to 1.30 to 5.30 pm. All other opening and closing hours remain as before.
NEW CLOSING TIMES AT ABBOTSBURY ROAD SURGERY
Please note that from October 2016, our lunchtime closing will be changed to 12.30 to 1.15. All other opening and closing hours remain as before.
Electronic Prescribing Service
The Surgery has recently been linked to the Electronic Prescribing Service - this means that, in most cases, instead of printed prescriptions, we are now able to send them electronically to the various Pharmacies in the town. If you would like to take advantage of this service, please speak to one of the Receptionists who will be able to advise you further - it simply means that you would need to nominate a pharmacy to whom you would like your prescriptions sent, and we will do the rest! Please feel free to enquire.
A NEW SERVICE PROVIDED BY WEYMOUTH & PORTLAND GPs
TWO HARBOURS HEALTHCARE
Two Harbours healthcare is a not for profit organisation led by local GPs in Weymouth and Portland. We have formed a federation to enable us to work more closely together to share expertise, resources and provide or commission services. Our first project has been the Weymouth elderly care service (WECS). This has been up and running Since April 2015, we look forward to sharing it's outcomes. Please follow the link below for more information:
April 2015 - Access to Patient Records
From the beginning of April our patients will be able to view limited aspects of their records from our Website. To do so patients will need to have a login and password for the Website which will be provided upon request and evidence of identification. Please speak to our Receptionists who will be happy to help you.
FRIENDS AND FAMILY QUESTIONNAIRE
You will note that at the foot of our home page, there is an invitation to our patients to complete a Questionnaire which seeks to establish whether you would be prepared to recommend the Surgery to your Friends and Family. We would be grateful if you could take a minute to complete the Survey by following the link. This survey is of particular importance and we would like to thank you in anticipation of your completion of it. The Partners
You may be aware that from April 2014 all practices are required to provide all their patients aged 75 and over with a named GP.
Your named GP will have overall responsibility for the care and support that our surgery provides to you although this does not prevent you from seeing any GP in the practice as you currently do.
Historically we have always tried to run a personal list system so many of you will know who your named GP is. However if you do not know or if you wish to confirm who your named GP is please speak to the Reception Team who will be happy to help.
NEW! - FEBRUARY 2014
PRACTICE CATCHMENT AREA
Please click on Practice Catchment Area in the right hand column of this home page to find a map of our Catchment Area - simply enter your postcode in the box and it will automatically confirm or deny that you are able to register with the Practice.
ON-LINE APPOINTMENT BOOKING
Our patients are now able to book appointments to see their GP ON-LINE using this website.
First of all patients will need a personalised log-in and password. Simply call in or telephone and ask one of our Receptionists to set this up for you - they will be happy to help, but they will ask you for some form of identification (utility bill, driving licence etc) which you will need to bring with you before your unique password can be made available to you.
When you have your unique log-in information, please click on the 'Appointments' tab at the top of our web-site home page and follow the links.
PLEASE HELP US by cancelling unwanted appointments. If you don't need the appointment another patient can make use of it!
Here at Abbotsbury Road Surgery we try very hard to meet the needs of all our Patients, but we need your help to do this.
You can help us!
Make the most of your appointment
þ Ask yourself : How important is being seen quickly, or would I be better waiting to see a GP who knows me and my condition?
þ If a GP runs late – are they spending needed time with patients? One day you may appreciate them running late for you.
þ It’s sensible to bring a list, but consider what’s achievable in 10 minutes. 4 problems? That’s 150 seconds each. Its usually better to come back again rather than squeezing everything into 10 minutes.
þ Beforehand , Work out what’s really worrying you. Make short notes that describe your symptoms.
þ Get to the point: don’t beat about the bush and don’t “save” important issues until the end.
þ Wear accessible clothing if you’re likely to need to undress for examination.
þ Make sure you understand what’s been agreed and what’s happening next.
Please ensure that you tell us if you change your contact details, especially your home address and telephone number. An e-mail contact address is always useful as is an up to date mobile telephone number.
It is estimated that every year 50 million people visit their GPs for minor ailments such as coughs, colds, mild eczema and athlete's foot. By visiting your local pharmacy you could save yourself time and trouble.
If you are looking for information or advice you could ring NHS 111 ( you just need to dial or key 111) they can offer help and advice or tell you the best place to get the information you are looking for.
Parking and Disabled Access
Both surgeries have limited parking facilities. Please inform reception if you are obstructing another vehicle, and allow ample time for parking before your appointment.
The Abbotsbury Road Surgery front doors and downstairs toilet are designed for wheelchair access. At Chickerell Surgery, wheelchair access is available via the pharmacy.
(Site updated 17/10/2018)